House of Bid
Dock or door. Not a shipping cart.
After settle, winners get a pickup pass. Items do not move to a fulfillment warehouse. Freight is an ops request, not a default checkout line. At an estate, paid buyers wait at the front. Staff fetch the tagged lot. A wrong handoff is a refund.
Warehouse
Dock window
Housed warehouse catalogs issue a dock appointment. Bring the pass on your phone. Staff scans the tag on the floor.
Estate and yard — buyers
Wait at the front
You already paid. Do not walk the house. Show your pickup pass at the porch, garage mouth, or first-room table. Staff bring the tagged lot from the room where it was photographed. If it is not marked, it does not leave.
Estate and yard — staff
Fetch, scan, match
Leave every paid piece in its section. Only staff go inside. Stage at the front. Scan the QR and match the invoice before the lot leaves. Print the path card from the kit.
Seller
We are good. Sign here.
Walk paid lots with staff. Confirm each lot is complete. Sign the lot-complete card, then leave. Staff run pickup. Completeness is the seller’s job — we will try if something was missed.
A pass URL looks like /pickup/…. That page is issued after cashier settle — this page is the public explainer only.
Sort kit and pickup card · Staff path · Seller sign-off · How it works · Help Center